Welcome to Heer Jewellry. By accessing and using our website (www.heerjewellry.com), you agree to comply with the following terms and conditions. Please read them carefully before placing any order.

1. General Information

• This website is owned and operated by Heer Jewellry.

• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

• All product images are for reference; slight variations in color/design may occur.

• Prices are listed in INR (₹) and are subject to change without prior notice.

• Product availability is not guaranteed — “Out of Stock” items cannot be ordered.

3. Orders & Payments

• Orders are confirmed only after successful payment.

• We use secure and trusted payment gateways; your card/bank details are not stored on our website.

• Heer Jewellry reserves the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.

4. Shipping & Delivery

• Orders are shipped within 1–3 business days of confirmation.

• Delivery times may vary depending on location and courier partners.

• We are not responsible for delays caused by courier companies or unforeseen circumstances.

5. Returns, Refunds & Exchange

• Returns must be requested within 3 days of delivery.

• Products must be unused, unworn, and returned in original packaging.

• Earrings & customized jewellery are non-returnable due to hygiene/personalization.

• Refunds will be processed within 7–10 working days after approval.

• Exchanges are allowed subject to availability.

6. Intellectual Property

• All content on this site (logos, text, images, designs, product photos) is the property of Heer Jewellry and cannot be copied or reproduced without permission.

7. Liability Disclaimer

• Heer Jewellry is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• Customers are responsible for providing accurate delivery details. Wrong address information may result in failed delivery.

8. Privacy & Security

• We value your privacy and protect your personal information in accordance with our Privacy Policy.

• By using our site, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Governing Law

• These terms and conditions are governed by the laws of India.

• Any disputes will be subject to the jurisdiction of courts in [Your City/State].

10. Contact Us

For any queries regarding these terms, contact:
📧 support@heerjewellry.com
📞 +91 9718147424